Privacy Policy — NextGen Cyber Academy LLC

Last Updated: April 2, 2026

Introduction

NextGen Cyber Academy ("we," "us," or "our") operates the website nextgencyberacademy.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, take our quizzes, join our waitlist, enroll in our programs, or interact with us through social media, email, or our Discord community.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly:

• Contact information: First name, last name, email address, phone number

• Application information: Career goals, experience level, reasons for interest in cybersecurity

• Quiz responses: Answers to our Cybersecurity Career Readiness Assessment

• Payment information: When you purchase our services, payment is processed through Stripe. We do not store your credit card information on our servers.

• Communications: Messages you send us via email, social media, or Discord

Information Collected Automatically:

• Usage data: Pages visited, time spent on pages, links clicked

• Device information: Browser type, operating system, device type

• Cookies and tracking: We use cookies and similar technologies to track activity on our website and improve your experience

• Email engagement: Open rates and click-through rates on emails we send you

Information from Third Parties:

• Social media: When you interact with us on Instagram, Facebook, or other platforms, we may receive your public profile information

• Payment processor: Stripe provides us with transaction confirmations and billing details (not full card numbers)

How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our services

• Process applications and enrollments for our bootcamp programs

• Send you quiz results, educational content, and program updates

• Communicate with you about our services, including marketing emails

• Process payments through Stripe

• Provide access to our Discord community

• Respond to your inquiries and support requests

• Analyze website usage to improve our content and user experience

• Comply with legal obligations

Email and SMS Marketing

When you provide your email address or phone number through our forms, quizzes, or waitlist, you consent to receive:

• Transactional emails (quiz results, application confirmations, payment receipts)

• Marketing emails (program updates, educational content, promotions)

• SMS messages related to program updates (if you provided your phone number and opted in)

You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email

• Replying STOP to any SMS message

• Contacting us at [email protected]

Unsubscribing from marketing will not affect transactional communications related to your enrollment or account.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Companies that help us operate our business (GoHighLevel for CRM, Stripe for payments, ManyChat for Instagram automation, Discord for community, Make.com for workflow automation)

• Legal compliance: When required by law, regulation, or legal process

• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement reasonable security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)

• Secure payment processing through Stripe (PCI-compliant)

• Access controls for our internal systems

• Regular review of our data collection and storage practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Delete your personal information (subject to legal obligations)

• Opt out of marketing communications

• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our services are available to individuals aged 14 and older. Users between the ages of 14-17 may use our services with parental or guardian consent and supervision. We may collect personal information from minors aged 14-17 only with verified parental consent. If you are a parent or guardian and believe your child under 14 has provided us with personal information without your consent, please contact us at [email protected] and we will promptly delete that information.

Cookies

We use cookies and similar tracking technologies to:

• Remember your preferences

• Analyze website traffic and usage patterns

• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our website and communications may contain links to third-party websites (Discord, Stripe, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

NextGen Cyber Academy LLC
Email: [email protected]
Website: nextgencyberacademy.com